Frequently Asked Questions
Everything you need to know about your Savage Raven gear.
What is the standard shipping time for Savage Raven orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
Does my Skull & Co. hardware come with a warranty?
Yes, all our electronic accessories and hardware come with a standard 12-month limited warranty against manufacturing defects to ensure your gaming setup remains top-tier.
What is your return policy for damaged or defective items?
If your product arrives damaged or develops a fault, please contact our support team within 30 days of receipt for a full refund or a free replacement.
Are your controllers and grips compatible with all console versions?
Compatibility varies by product. Please check the 'Specifications' section on the individual product page to ensure fitment for specific console models like the Switch OLED, PS5, or Steam Deck.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my package once it has been shipped?
Once your order is dispatched, you will receive an automated email containing your tracking number and a link to our carrier's tracking portal.